Angel Central: Retail centre opens following the easing of lockdown restrictions
Martin Macwhinnie, Centre Manager tells us how they have followed government guidance to open the non-essential retail stores in the centre.
Case studies
Persimmon introduces new safety procedures and protocols to keep staff safe
Abigail Bainbridge, Group Health and Safety Director at Persimmon shares safer working practices to help get their business back up and running following the disruption caused by Coronavirus.
Waterstones: Video-based reopening tours help staff understand new safety measures
Andrew Stephenson, the business’s HR Director, explains the steps it took to protect customers and its 3,000 staff when doors to its 295 stores opened.
Wandsworth Oasis: Charity shops ready to welcome customers and donations again
Chief Executive Gill Perkins talks us through how the charity is preparing to open its doors to customers again in order to keep raising funds and collect donations.
Eggfree Cake Box: embracing new measures to ensure stores are reopened safely
Nevita Irish, Health and Safety manager at Eggfree Cake Box shares how they put in place safer working practices to help get their business back up and running.
JoJo Maman Bébé: lessons learned from ‘test stores’ to help boutique chain open doors again
Laura Tenison, Founder of JoJo Maman Bébé, tells us how they have been reopening its stores, using lessons learned on social distancing from ‘test’ stores that are already open.
Marks & Spencer: Translating success in its foodhalls to clothing and home retail
Andrew Walmsley, M&S’s Retail Operations Director explains how the company is using its experience in food operations to reopen the rest of the business safely for customers and their staff.
Westfield: Robust plans in place to ensure staff and customer safety
Jacinta Rowsell, General Manager, Westfield London shares how they put in place safer working practices to help get their shopping centres back up and running.
Laser24: New measures put in place to ensure staff safety and to keep the business running
Iain Summerfield, Director of Laser 24 shares how they put in place safer working practices to help get their business back up and running following the disruption caused by Coronavirus.
Primark: high street fashion retailer looking forward to welcoming back its customers
CEO Paul Marchant tells us about the measures Primark is implementing so workers and shoppers are kept safe.
Related content and links
Business support on GOV.UK
For the latest up to date information on support for businesses, visit the coronavirus pages on GOV.UK.
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