Gavin Baker, Managing Director of Surrey Sports Park explains the safety measures they have put in place for the reopening of their facilities. Find out how you can work safely here.
We are thrilled to be reopening on Saturday the 25th of July and our staff have worked hard to ensure that they and the building are ready to work again.
Our amazing operations team have made adaptations to the building using touchless taps and door sensors to reduce the amount of contact required. The taps will run for 20 seconds, the optimum time for washing hands, whilst our showers have been upgraded to run for even longer to reduce the amount of times you will need to touch any buttons.
We have also increased signage across the building, with new arrows to signify our new one way system throughout the building.
Our fantastic housekeeping team will continue to sanitize and clean high traffic areas and items such as door handles to reduce the risk of contamination.
A big challenge for operating a large facility like SSP is in controlling numbers. So we have made a difficult decision of reopening in phases, with the gym and fitness being first to open.
The swimming pool and climbing wall will be closed for the moment. This may be a frustration for some of our members, their health is of the utmost importance to us to take on a cautious and slow route to reopening.
As we open changing rooms will only be open for those users who have a disability or special need. And we ask visitors to arrive dressed ready for their activity.
The way visitors access the gym and fitness classes has also changed. You will need to prebook one 90 minute gym slot which allows us to cap the number of people in the gym at any one point in time.
We ask visitors to now queue up when they arrive and a member of staff will check them in and send them to their correct location. In between sessions our staff will clean and sanitise facilities ready for the next group.
There's plenty of sanitisation stations across the facility and we ask users to now clean their equipment before and after each use to reduce the risk of contamination.
We've also set up one of our arenas as a fitness studio, this will ensure there is a spacious environment for our customers to enjoy their activity rather than there being people around them.
It's also extremely important that our staff feel safe and comfortable so we have put a number of safety measures in place. Those staff that work from home will continue to do so and only visit the building when necessary. The staff that do have to come in the building will continue to work but in bubbles and they will be given PPE where social distancing is not possible.
With all of these measures in place and a lot of hard work from our staff, we can't wait to welcome our customers again.