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https://businesssupport.blog.gov.uk/2020/08/20/whighams-wine-cellars-working-safely/

Whighams Wine Cellars: Welcoming customers back and using Eat Out to Help Out

Posted by: , Posted on: - Categories: Case studies, Eat Out to Help Out, Working safely

Nicholas Henderson, director and owner of Whighams Wine Cellars, Edinburgh, talks to us about using the Eat Out to Help Out Scheme and the important changes made to his restaurant to make it safe for staff and customers.

Transcript

I am the director and owner of Whighams Wine Cellars.

We opened inside on 15th July with limited seating capacity. We’ve got a one-way system as much as it is possible, a sanitiser at the front door, and the staff are all wearing masks. They have to wash their hands more or less after every person they serve – we are taking all the steps.

The food is really local, with an emphasis on sea food, all freshly prepared by the chefs in the kitchen. We try to do good quality affordable food.

The customers have been very pleased, and really their response has been that they‘re comfortable here, they feel we are doing everything with the safety measures, which is good to hear.

One thing that has been popular is the outside seating. It’s been marvellous the way the customers have supported them, and preferred the outside seats.

It really was easy to sign up to the scheme and it operates very simply. It only started on Monday and we’ve had two excellent days, possibly our best Monday, ever.

So, come along. I hope to see you.


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