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ASDA: Floor markings instore amongst other measures will ensure customer safety while shopping

Posted by: , Posted on: - Categories: Case studies, Working safely

Anthony Hemmerdinger, Chief Operating Officer at ASDA shares how they put in place safer working practices to help get their business back up and running following the disruption caused by Coronavirus. Find out how you can work safely here.

Video Transcript

Morning, I’m here at our Morley store.

As you come into our stores you’ll notice that we’ve introduced cleaning stations for customers to wash their hands, and sanitise their trolley or baskets ready for shopping. We’ve taken the decision to close our cafes, however our rotisserie, pizza counters and bakeries remain open.

Throughout stores you’ll notice floor markings to show customers the direction they must shop. And in areas of high congestion you may also see no entry signs to aid flow, as well as helpful point of sale to remind customers to maintain a safe distance.

There’s also been a few changes to our checkouts. We’ve installed plexiglass dividers to protect our colleagues. And we’ve also upped the limit of contactless payment to £45. To reduce the number of customers having to interact with the pin pads.

As customers shop through our tills, we’re asking them to load the belt and come to the end of the checkout to pack.

As well as this we’ve enabled scan and go mobile in 581 of our stores.


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